Frequently Asked Questions
Everything you need to know about your Crown Affair experience.
What is your shipping policy?
We offer free standard shipping on all orders over $50 within the United States. Orders are typically processed within 1-2 business days and delivered within 3-5 business days.
Are your hair care products clean and non-toxic?
Yes, all Crown Affair products are formulated without parabens, sulfates, and phthalates. We focus on high-quality, effective ingredients that are safe for your hair and the environment.
What is your return policy?
We want you to love your ritual. If you are not satisfied with your purchase, we accept returns of unused or lightly used products within 30 days of delivery.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment options including PayPal, Apple Pay, and Shop Pay.